Submit Maintenance Request through your tenant portal

Please submit your maintenance request through your tenant portal. If you have not activated your tenant portal, please click on “Pay Rent Online” and request an activation link. After setting up your tenant portal, you will be able to pay online, view your statements and submit maintenance request if needed.

Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.

We feature 24- hour emergency maintenance service 7 days a week.
For after-hours tenant emergencies only, please call (888) 556-0757.

Maintenance Tips:

  • Replace HVAC filters regularly (every 30 days) to maximize efficiency and prevent costly repairs.
  • Test smoke detectors monthly.
  • Replace batteries every year.
  • Report any leaks immediately either by our toll free number below. Minor leaks can turn into major damage.
  • Remember to clean your dryer lint trap after every use. A clogged vent can be a dangerous fire hazard.
  • Remember, if maintenance items are neglected, the burden of costly repairs could be placed on your shoulders!

In this section

Contact Us

Infinity Home Management
9838 Old Baymeadows Road
PMB 302
Jacksonville, FL 32256

Ph: (888) 556-0757
Fax: (904) 637-4502